Terms & Conditions

  • Shipping costs are added to your order and determined by the weight of the product and your delivery address. 

    We ship via DHL, UPS, and FedEx.  The specific carrier is dependent on the product ordered and the shipping destination.  

    All of our products are made to order. For stock and production lead-times, please refer to the individual product pages for information. 

    If your product is in-stock, it will be shipped within 5-7 days upon placing your order.  Expedited shipping may be available upon request. Please email us at sales@RBCurated.com if you need expedited shipping. 

    When your order leaves our studio, you will receive a shipment confirmation email confirming the status and tracking. 

    Global shipping delays caused by inclement weather or unforeseen circumstances may delay your your order longer than expected.  We appreciate your patience. 

    We will ship your order with a signature requirement. If there are any issues with your shipment, please email sales@RBCureated.com. RB Curated is not responsible for stolen packages once the delivery is confirmed.

  • We hope you are happy with your purchase from RB Curated.  We strive to create artisanal goods of the highest quality and we inspect each product prior to shipping.  

    Handcrafted goods are made by master artisans.  Minor imperfections are expected, as are color variations. These are inherent characteristics, and should not be considered defects, as they character and beauty to each product.

    All of our products are made to order and are Final Sale. Please note that all products are non-refundable as they are produced & fabricated specially for you. If you are ordering bedding or fabric by the yard, we encourage you to request a memo sample and CFA before purchasing our products. Samples are typically in stock and are available for purchase on our website. 

    If a product arrives in damaged condition, please send us images and an email to sales@RBCurated.com. 

  • Our textiles are made to order.  Handwoven textiles sold by the yard have a minimum order quantity of 1 yard. 

  • At RB Curated we will never sell, rent, or share your personal information with anyone.  Information submitted to us is only available to our employees and contracted service providers that are processing your order or tending to your other requests. Any information and data we gather is only used to learn more about customers so RB Curated can better serve you in the future.